1. Acceptance of Terms

By accessing and using Serenitech, you agree to be bound by these terms. If you do not agree, please do not use this service.

2. Use License

Permission is granted to use Serenitech for personal, educational, and non-commercial purposes only. This license does not permit:

• Modifying or copying system content
• Using the system for commercial purposes
• Reverse engineering any part of the platform
• Removing proprietary notices or copyright marks

3. User Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and activities under your account.

4. Privacy

Your use of Serenitech is governed by our Privacy Policy. Please review it to understand how we collect and use your information.

5. Appointment Scheduling

By booking an appointment, you agree to:

• Provide accurate information
• Attend appointments as scheduled
• Cancel appointments responsibly if needed
• Follow guidance and instructions from counselors

6. Confidentiality

All counseling information is confidential and handled following professional ethics and applicable laws. Confidentiality may be limited if safety concerns arise or if disclosure is required by law.

7. Prohibited Uses

You may not use Serenitech to:

• Violate any local or national laws
• Transmit unauthorized advertising or spam
• Impersonate individuals or entities
• Engage in harassment or harmful behavior

8. Disclaimer

Serenitech is provided “as is” without warranties of any kind. No guarantees are made regarding system availability, accuracy, or reliability.

9. Limitations

Serenitech shall not be liable for any damages arising from the use or inability to use the platform, including loss of data or interruptions.

10. Revisions and Errata

Materials on Serenitech may contain errors. Content may change without prior notice.

11. Modifications

Serenitech may update these terms at any time. Continued use of the system constitutes acceptance of revised terms.

12. Counseling Disclaimer

Serenitech provides guidance support but does not replace professional psychiatric or medical services. In emergencies, contact campus support or emergency services immediately.

13. Legal Basis

Serenitech operates in compliance with Philippine laws, including:

• RA 10173 – Data Privacy Act of 2012: Protection of personal and sensitive information
• RA 11036 – Philippine Mental Health Act: Ensures access to mental health support services
• RA 10175 – Cybercrime Prevention Act of 2012: Prevents cyber offenses including identity fraud and harassment

Serenitech may cooperate with authorities if required for safety, legal compliance, or reporting obligations.

14. Contact Information

For questions or support, please contact the Serenitech support team or your campus guidance office.